There are two major trends shaping our lives and world of business – Servitization and Digitalization. In such a world, innovation is not a ‘nice to have function or department’, rather innovation is the business. How do we bring innovation into the business? Is it possible “to learn” innovation?

Innovation succeeds and ends in mind first before it takes any material form. From this lens innovation is first and foremost a mindset. In other words we need to start by asking ourselves ‘what kills innovation’ in organisations and what can we do to address those innovation killers.

To nurture and cultivate innovative mindset in organisations it is imperative to understand which impediments are in the way of innovation, and how we can overcome them. Such an approach to innovation is about ‘awareness’ and ‘action’ to unlock value.

In this workshop, the following three speakers shared insights about innovation killers and what organisations can do to identify them and develop ways to address them:

Nav Qirti 

Nav Qirti is Principal of Ideactio, a Singapore based service design consultancy with an outpost in Berlin. He spends his time between Singapore and Berlin. Nav has been one of the pioneers in introducing human centred innovation in Singapore having consulted organisations like Singapore Police Force, DBS Bank, TATA Steel, National Environment Agency, Singapore, Singapore Tourism Board to name a few. He has also been a growth partner for a number of small & medium enterprises in sectors such as Retail, F&B, Education, Travel, Engineering and Accounting. His area of focus is understanding major trends like servitization and platformization, and how these will impact the world.

Viktorija Rakucha

Viktorija Rakucha is Resident Manager for Ideactio, based in Berlin. Her mandate is to develop Ideactio business in Germany. She spends her time between Berlin and Singapore helping German companies make sense of Asia. She is also an expert in verbal and non-verbal Communications and Human Knowledge.


Felix Mollinga

Felix Mollinga is a Dutch product and service designer at Ideactio, based in Singapore. He’s greatly interested in designing products that solve problems for the near future, driven by innovation, technology, and ethical issues. He has worked on diverse projects ranging from product design to user research to business transformation.


Partner Company : Ideactio 

Ideactio is a service design and business innovation consultancy with HQ in Singapore and an outpost in Berlin, Germany. Ideactio works with organisations to create, deliver and capture value. It offers its service under three overarching offerings : 1. Academy – workshops and study tours for C-level executives to inspire them, 2. Consultancy – orchestrate business transformation driven by deep user research and principles of service design, 3. Studio – to bring to life products, services and brand experiences that make your strategies real and impactful.

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